Shipping policy

Shipping policy
Hannah's Botanical Garden offers carefully curated items using dropshipping and traditional shipping methods to assist customers with their shopping needs. After receiving your order confirmation email, all orders are processed within 2 to 3 business days (excluding weekends and holidays). Hannah’s Botanical Garden utilizes services from the USPS to deliver items. Patrons will receive another notification once your order has shipped. Please allow an additional 7-8 days for delivery. Please note that custom pieces such as wall art that are fulfilled by Printful or custom-made may take 10-14 days after processing to be delivered as they are produced on demand.) Items out of stock in U.S.-based warehouses will be shipped from international warehouses in China and the EU. Items that must be fulfilled from international warehouses will have a longer delivery time ex. 30 days. 

Hannah’s Botanical Garden only ships orders within the United States. However, we hope to expand our reach soon.

If there is an issue with your order, you will be contacted via the method that has been provided.


Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.


International Shipping.
Hannah’s Botanical Garden does not currently offer international shipping.


How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.


If you haven’t received your order within 10 days of receiving your shipping confirmation email, please get in touch with us at customersupport@hannahbotanical.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes
Hannah’s Botanical Garden is unable to ship to P.O. Boxes. Please provide an alternate address for delivery. Most Post Offices will provide customers that own a P.O. Box with an alternate street address to receive parcels.

If you have any further questions, please don't hesitate to contact us at Customerservice@hannahbotanical.com.

 

Updated: March 29, 2025